Some rules and advice

Introduce yourself.

When the other person picks up, tell them your first name, your age (or that you're a high school student), and that you're a volunteer with Phone Pals. Ask if this is a good time. Finally, be sure to thank them for taking the time to talk.

The people you call should all know that they've been signed up. But they may have forgotten, so be prepared to explain why you're calling.

In some cases, you'll be connected to an assisted living home's switchboard first. Tell them that you're with Phone Pals and the name of the person you're calling, and they'll put you through. Then introduce yourself as normal.

Start a conversation.

Feel free to converse naturally, making sure you speak slowly and clearly. Here are some ideas for starting a conversation:

A few rules.

For your safety and the safety of the seniors, we ask that you follow a few rules: